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Vol: 53(67) No: 3 / September 2008 Standardized Approach to Risk Management in Projects from Software Development Domain Šárka Kvetonová Department of Information Systems, Faculty of Information Technology, Brno University of Technology, Božetěchova 2, 612 66 Brno, Czech Republic, phone: (+420) 54114-1324, e-mail: kvetona@fit.vutbr.cz, web: WWW: http://www.fit.vutbr.cz/~kvetona Jitka Kreslíková Department of Information Systems, Faculty of Information Technology, Brno University of Technology, Božetechova 2, 612 66 Brno, Czech Republic, e-mail: kreslika@fit.vutbr.cz, web: http://www.fit.vutbr.cz/~kreslika Keywords: Software Projects, Risk Management, PMBOK, Quantitative and Qualitative Analysis Abstract The paper demonstrates a new integrated approach to risk management in software projects. We present a way, how all processes of risk management described in PMBOK standard can proceed. The standard describes all processes and related issues of project management domain in a detailed way. In the PMBOK standard, the risk management is divided into six sub-processes (phases). They are: Risk management Planning, Risk Identification, Qualitative Risk Analysis, Quantitative Risk Analysis, Risk Response Planning, and Risk Monitoring and Control. Particular situation and overall conditions in an organization influence selection of some of vast number of methods, methodologies, techniques, and tools. In projects, there we recognize both general methods (e.g. SWOT Analysis, Ishikawa Diagram), and more sophisticated methods (e.g. FMEA/FTA, HAZOP, SPC etc.). We present solution of a complex procedure of risk management process application. The aim was to eliminate or reduce risks and their consequences in a project. Moreover, a new risk classification of software development project and results obtained in a solved case study are presented too. References [1] F. Anbari, Q & As for the PMBOK Guide. Project Management Institute, 2005, ISBN 1930699395. [2] Project Management Institute, Inc., A Guide to Project Management Body of Knowledge (PMBOK®Guide), Project Management Institute, 380 pages, 2004, ISBN 193069945X. [3] Project Management Institute, Inc., A Guide to the Project Management Body of Knowledge, Project Management Institute, ISBN 1880410230. [4] D. Billows, Project Management Best Practices, Hampton Group, 2005. ISBN 0-9716820-3-8, pp. 36-53. [5] C. Gray, E. Larson, Project Management: The Managerial Process, Irwin/McGraw-Hill, 2005, 574 pages, ISBN 0072978635. [6] H. Kerzner, Project Management: A Systems Approach to Planning, Scheduling, and Controlling, Wiley, 2005, 1040 pages, ISBN 0471741876. [7] P. Morris, J. Pinto, The Wiley Guide to Project Control, Wiley, 2007, 240 pages, ISBN 0470226846. [8] W. Royce, Software Project Management: A Unified Framework, Pearson, 2001, ISBN 0201309580. [9] K. Schwalbe, Information Technology Project Management. Course Technology, 4th edition, 2007, 704 pages, ISBN 0619215267. [10] M. P. Spinner, Elements of Project Management: Plan, Schedule, and Control, 2nd Ed., Englewood Cliffs, NJ, Prentice Hall, 1991, 220 pages, ISBN 0132532468. [11] K. Heldman, Project Management Professional, Study Guide, SYBEX Inc., 2002, ISBN 0-7821-4106-4. [12] P. Charrel, Project Management and Risk Management in Complex Projects, Springer, 2007, ISBN 1-4020-5863-3. [13] J. Hallows, Information Systems Project Management, how to deliver function and value in information technology projects, AMACOM, 1998, ISBN 0-8144-0368-9. [14] M. Field, L. Keller, Project Management, Thomson Business Press, 1998, ISBN 1-86152-274-6. [15] S. Kvetonova, J. Kreslíkova, Project Management Processes Modelling Using Petri Nets, In: Proceedings of 21th European Simulation and Modelling Conference ESM\'2007, Malta, MT, 2007, s. 1-5, ISBN 978-90-77381-36-6. [16] B. Lacko, The Risk Analysis of Soft Computing Projects, Proceedings International Conference on Soft Computing, 2004 European Polytechnical Institute Kunovice, Czech Republic, 2004, pp.163-169. [17] S. Kvetonova, J. Kreslíkova, Project Management Processes Modelling Using Petri Nets. In: Proceedings of 21th European Simulation and Modelling Conference ESM\'2007, Malta, MT, 2007, s. 1-5, ISBN 978-90-77381-36-6. [18] S. Kvetonova, J. Kreslíkova, Integrated Approach to Risk Management in Software Projects. In: Proceedings of the 29th International Scientific School: Information and Computer Systems - Concepts, Tools and Applications (ISAT\'08), Wroclaw, PL, 2008. [19] S. Kvetonova, J. Kreslíkova, Risk Assessment in Software Development Projects, In: Work in Progress 34th Euromicro SEAA Conference, Parma, IT, 2008. [20] S. Kvetonova, J. Kreslíkova, Unified Methodology to Risk Management in Projects. In: Proceedings of the 17th International Conference on Systems Science (ICSS\'08), Wroclaw, PL, PWR WROC, 2008. |