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Vol: 59(73) No: 2 / December 2014 

User Orientation Tele-Assistance Integrated Services
Sorin Puşcoci
TCT Department, National Communication Research Institute, Bd. Preciziei 6, 062203 Bucharest, Romania, phone: (040) 213000011, e-mail: sorin.puscoci@inscc.ro, web: http://www.inscc.ro


Keywords: tele-assistance, telemedicine, integrated services, communications support, informatics support

Abstract
Electronic services, based on the exponential development of information and communication technologies-ICT, provide a very useful tool for optimizing activities in various fields. The electronic services allow continuous access of the citizen to public sources of information, changing the concept of organization of many traditional services or outsourcing them with positive economic consequences. In the various studies and forecasts are showing that the Europe‘s population is ageing. The average life expectancy has increased from 55 in 1920 to over 80 years now. The number of persons between 65 and 80 years old will increase by approximately 40% between 2010 and 2030. In this context it is necessary to develop more comprehensive services at home, namely the tele-assistance integrated services - TISr. The future development of TISr depends on changing the style of approach from technology orientation to the users requirements orientation, in this way ensuring, more efficiently, satisfying the requirements of the individual beneficiary of TISr. The paper presents some aspect relating to TISr’s features, required technical support, an application, and the future trends according to the society requirements.

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